Administrative Support Specialist – Operations & Client Coordination
Remote | Part-Time
About KSR
KSR is a digital solutions agency specializing in branding, web design, automation, and technology services that help businesses scale and streamline their operations. We provide high-quality, customized solutions for professional service providers, health & wellness businesses, and home service companies looking to enhance their digital presence and efficiency.
We’re looking for an Administrative Support Specialist to assist with day-to-day operations, client coordination, and project organization. This role is ideal for someone who is highly organized, detail-oriented, and eager to contribute to a growing agency.
About the Role
As an Administrative Support Specialist, you will help manage internal workflows, client communications, scheduling, and basic operational tasks that keep the agency running smoothly. This is a foundational role that ensures our team can stay focused on delivering high-quality work while maintaining efficiency in our processes.
What You’ll Do
- Client Coordination – Assist with scheduling meetings, sending follow-up emails, and organizing client communications.
- Project Organization – Help manage task assignments, track deadlines, and update project management tools.
- Document & Data Management – Maintain organized records, update spreadsheets, and ensure key information is easily accessible.
- Internal Support – Provide administrative assistance to leadership, including research, reporting, and light data entry.
- Basic Process Management – Help refine internal workflows, streamline recurring tasks, and document standard operating procedures.
- Assist with Outreach & Communications – Support internal and external messaging, including responding to inquiries or sending prepared messages.
What Success Looks Like
- Meetings & client communications run smoothly and efficiently
- Project tracking is accurate, ensuring on-time deliverables
- Information is well-organized, reducing confusion and improving team efficiency
- Administrative tasks are handled proactively, allowing leadership to focus on growth
What You Need to Succeed
- Highly organized with strong attention to detail
- Comfortable with project management tools (Trello, ClickUp, Asana, or similar)
- Strong written communication skills for professional correspondence
- Ability to manage multiple tasks and deadlines independently
- Proficiency in Google Workspace (Docs, Sheets, Gmail, Calendar)
- Experience with basic research, data entry, or process documentation is a plus
- No formal experience required—willingness to learn and improve is key
Why Join KSR?
- Flexible, remote-friendly work
- Opportunity to gain experience in business operations and digital agency workflows
- Supportive team with training and growth opportunities
- Contribute to a fast-growing digital agency and help streamline its success
Ready to help KSR stay organized and efficient?
